PRIVACY POLICY

Your privacy is important to us at Bannann. This policy explains the journey of your personal information from the moment you land on our site to after you receive your order, and the choices you have along the way. We want you to feel confident in how your data is handled, so we’ve outlined everything below in clear, straightforward terms.

What We Gather as You Browse

Every visit to our site tells us a little bit about how you’re connecting with us. To make your experience better and keep things secure, we automatically receive certain technical details from your browser. This includes your web browser type, IP address, time zone, and some of the cookies that are already on your device. As you move through our pages, we also take note of the specific products or pages that catch your eye, the website or search terms that brought you here, and how you interact with the site overall. We call this automatically collected data “Device Information.”

To gather this, we rely on a few common technologies:

  • Cookies — small data files placed on your device that often contain an anonymous unique identifier. You can learn more about them and how to disable them at http://www.allaboutcookies.org.

  • Log files — these track actions on the site and record details like your IP address, browser type, internet service provider, referring/exit pages, and timestamps.

  • Web beacons, tags, and pixels — electronic files that help us understand how you browse the site.

Details You Share at Checkout

When you decide to make a purchase, or even start the process, we ask for the information needed to complete your order. This includes your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this as “Order Information.” Throughout this policy, “Personal Information” means both Device Information and Order Information combined.

Putting Your Data to Work

Your Order Information is what allows us to deliver on our promises. We use it to fulfill your orders, which involves processing your payment, arranging for shipping, and sending you invoices and order confirmations. Beyond that, we also use it to:

  • Communicate with you directly about your order or account;

  • Screen orders for potential risk or fraud; and

  • When it aligns with the preferences you’ve shared with us, keep you in the loop about our products or services through information or advertising.

Device Information plays a different but equally important role. We use it to screen for potential risk and fraud — your IP address is especially helpful here — and to continuously improve and optimize the site. This includes generating analytics about how our customers browse and interact with the site, and assessing the success of our marketing and advertising campaigns.

Who Else Sees Your Information

We don’t go it alone. We share your Personal Information with trusted third parties that help us use it as described above. For example, we use Google Analytics to better understand how our customers use the site. You can read more about how Google handles your Personal Information at https://www.google.com/intl/en/policies/privacy/, and you can opt out of Google Analytics entirely at https://tools.google.com/dlpage/gaoptout.

There are also times when we may need to share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests, or to protect our rights.

Your Control Over Ads

We use your Personal Information to show you targeted advertisements or marketing messages that we believe are relevant to you. If you’d like to understand more about how targeted advertising works, the Network Advertising Initiative’s educational page is a great resource: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising from specific platforms using these links:

Additionally, you can visit the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/ to opt out of some services more broadly.

Do Not Track Signals

Some browsers send a “Do Not Track” signal. We want you to know that our site’s data collection and use practices do not change when we receive such a signal from your browser.

Your Rights, Especially for European Residents

If you are a European resident, you have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. If you’d like to exercise this right, please reach out using the contact details at the bottom of this page.

We also want to be transparent about why we process your information. For European residents, we process your data to fulfill contracts we might have with you (for example, when you place an order through the site), or to pursue our legitimate business interests as listed above. Please be aware that your information will be transferred outside of Europe, including to Canada and the United States.

How Long We Keep Your Data

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Questions about your data? Reach out to [email protected]. For privacy-specific concerns, please use the subject line [Re: Privacy Compliance Officer].